App Name: WiseSplitter (Android Play Store Listing)
Please review the clear steps below to request or execute deletion of your account and related records.
You can delete your account and all associated data directly from within the mobile app:
- Open the WiseSplitter app on your device.
- Navigate to Settings → Account → Edit Profile.
- Scroll down to the bottom of the profile editing screen to find the "Danger Zone" section.
- Tap the "Delete Account" button.
- Confirm the deletion in the verification dialog that appears.
Upon triggering account deletion, your account and all associated personal data will be permanently removed.
Data Deleted Immediately:
- Your profile information (name, email address, phone number, and UPI ID if configured).
- All events and households that you created.
- All expense records and calculations you initiated.
- All settlement history and receipts records.
- Your secure authentication credentials.
Data Retained / Anonymised:
- Your name will be anonymised to "Deleted User" in any shared events or households where other members still have active records. This ensures that the expense histories, balances, and calculations of other participants remain consistent.
- No personally identifiable information (PII) is kept or linked to these anonymised entries.
Anonymised records (where your name is replaced by "Deleted User") are kept only as long as the associated group or household remains active. As soon as all other members delete the group, or the group is closed and deleted, all remaining records are completely purged from our database.
If you would like to request deletion of specific records (for example, a single event or specific data only) without deleting your entire WiseSplitter account, or if you are having issues deleting your account via the app, please email us directly: